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Helpdesk - Lotus notes based
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HelpDesk lite 2.1
Author:
Supported languages: English
Supported OS: WinXP / WinVista / WinVista x64 / Win7 x32 / Win7 x64 / Win2000 / WinOther / Mac OS X / Windows2000 / Windows2003 / WinS
Price: $150.00
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HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform.
With HelpDesk lite, you'll be able to:
* Submit service requests via simple forms;
* Manage and monitor your requests;
* Communicate with HelpDesk team quick;
* Print reports on the state of your requests;
* Utilize various features such as escalation, automatic notifications, sort, search through, and more.
HelpDesk lite is opensource software released under GNU General Public License.
The are a number of advantages that opensource code offers over closed source:
* Security: Access to source code makes it easier to detect security flaws in software
* Customization: Open source applications may be customized by anyone with the requisite skill
* Restriction: Open source applications can be used without any restrictions (users, servers count)
HelpDesk lite requires Lotus Notes/Domino version 6 or higner.
For more information you can:
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Free HelpDesk lite download - 318 KbHelpDeskDemo-EN.zip
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| Keywords:
Lotus notes, lotus, domino, lotus domino, helpdesk, help desk, service desk, servicedesk |
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