HelpBeam Quick Connect lets you instantly connect to and control a remote user's computer over the Internet, across firewalls and proxies.
The Quick Connect sits in your taskbar. One click starts a remote support session.
All the customer must do is visit the HelpBeam web site and download a small application. The support technician can then view, control and transfer files in real time on their machine.
Here are some key features of HelpBeam:
- Very Simple to Use
- Remote Desktop View
- Remote Keyboard and Mouse Control
- No Installation Necessary for the Remote User
- 128 Bit End to End SSL Encryption
- Connect in Seconds
- Firewall Friendly
- Browser Based
- Connect From Anywhere
