Remote Gateway Management reduces the cost of providing support to local/remote workers with secure centralized, web-based remote management/control. Provide anytime management of computers via LAN or Internet to extend the reach of the IT helpdesk
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User friendly interface,customizable screens and fields, knowledgebase, reporting, robust query, and modules for Asset Management, issue escalation,web self service